THE FAQ'S

I've purchased tickets but now I can't find them?
For all ticket enquires including resends please contact our ticketing provider at

I've purchased tickets for a cancelled event, are they valid for future events? 
Any tickets purchased for last years Party in the Park 3 are valid for this years event in September 2021. The same with our Wonderland event, any tickets purchased for this are valid for next years Wonderland event in April 2022.

Can I upgrade my Wonderland tickets to the Party in the Park Event?
YES you can! If you wish to upgrade Wonderland tickets to Party in the Park 2021 you will need to contact us,
Please email us at all your ticket info so we can match it and advise and/or bill you the difference as required.

Can I bring my dog
YES absolutely, we run dog friendly events, please keep dogs on leads in the arena.

Can I have a fire pit or BBQ
YES, fire-pits and charcoal BBQS are allowed as long as they are a sensible height off the ground. 

Can I save a pitch for my friends
NO pitches are being saved, if you wish to camp together please arrive together,  this does not apply to club as these are reserved areas.

I'M A VIP! Do I need to book a pitch
NO it is in with your price and includes Thursday and Sunday night – you just need to state that you require a pitch so we can track it to accommodate your unit

Can I bring my Caravan/ Tent / Non VW
YES you can camp in what ever you wish, please ensure you have booked the motorhome / caravan pitch space which is larger if you have a caravan or motorhome.

Is there electric hook up
No, these are park grounds.

Can I buy additional wrist bands on the gate
YES you can.

Can I bring a generator
YES , you must have your own means to extinguish it near your unit, fire Marshalls are present.

Can I choose my pitch in general or family camping
NO, campers will be parked by staff in a safe way as directed to us by the fire service for your safety and the safety of the event.

Can I buy a day ticket upon arrival
YES , these are available at the gate.

Can I buy a camping ticket at the gate
Only if not sold out so DONT RISK IT!

I have booked a weekend pass but no pitch, can I camp
NO pitch booked, no camping as they are allocated, you can pay on entry if you have overlooked booked pitch space

I have booked general/ family, can I move to club
NO you will need to rebook your pitch under the correct category

I can’t arrive before 8pm, can I get into the event if I arrive late
NO you will not be able to get into the camping area until the following morning from 10am, but you can get your wristbands and gain entry into the arena up till 9pm.

Can I bring my own alcohol
YES but no glass is allowed in the arena

Will there be showers
YES there will be showers provided by Showers On The Run they charge £3 for a nice hot shower